FCA has announced a voluntary recall regarding certain units of the Jeep Cherokee, from the 2014 to 2017 model years.
According to the information released by the automaker, the affected SUVs need to have their transmission software updated, as the driveline connection could slip under certain circumstances. Drivers could experience a loss of propulsion and they won’t be able to engage ‘Park’ anymore, when the vehicle is stationary.
“Should the above driveline failure occur, a warning lamp will illuminate in the vehicle’s instrument cluster and the updated software will deliver propulsion by engaging rear-wheel drive as needed”, the company noted. “And should ‘Park’ not engage as intended, the software will also help secure the vehicle by automatically applying its parking brake.”
FCA is aware of one accident related to this condition, with no injuries. Furthermore, they have received 829 warranty claims and 3 field reports that are potentially tied to the issue.
A total of 67,248 Cherokees are included in this safety campaign in the U.S. market, alongside another 13,659 in Canada, 716 in Mexico and 9,940 outside the NAFTA region. All of them were built between April 14, 2014, and October 10, 2016, and are equipped with the two-speed Power Transfer Unit (PTU), as vehicles with a single-speed PTU are not affected.
Both dealer and owner notifications are scheduled for July 31, and those who have already repaired their rides independently will be reimbursed after sending the original receipt and/or other proof of payment to FCA in order to confirm the expense.
Owners can reach out to the NHTSA at 1-888-327-4236 or FCA at 1-800-853-1403, using the W47 reference number, with question they may have on the topic.