Rental automobiles sometimes get reported stolen, even when no theft has occurred. This has resulted in renters get detained, arrested and even put in jail.
Whereas many of those incidents could be chalked as much as sloppy paperwork or not returning a automobile on time, a lawsuit claims “Hertz has been falsely reporting untold numbers of consumers for automobile theft” and “throwing them in jail on felony expenses for months,” although prospects have paid to lease a automobile.
The lawsuit additionally alleges that the corporate’s stock monitoring system is damaged and, as an alternative of fixing the difficulty, they merely report lacking automobiles as stolen. It additionally claims the corporate is “successfully utilizing the police, prison justice system, and taxpayers to subsidize [their] stock management.”
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The lawsuit says that a number of plaintiffs have suffered because of Hertz’s actions, as some have a number of spent months in jail, whereas one other suffered a coronary heart assault after “being held at gunpoint for car theft.”
The swimsuit claims that when a automobile is lacking or overdue, Hertz creates a “theft package deal” which is given to the police and consists of details about the renter and the automobile. It additionally alleges the corporate falsely tells police that renters by no means paid for the automobile and their pc system will “secretly delete buyer rental extensions” in sure conditions.
These are just some of the highlights, because the lawsuit is over a 100 pages long, nevertheless it brings up an issue that we’ve reported on prior to now.
Nonetheless, Hertz advised USA Today they strongly dispute the claims made within the lawsuit and can “vigorously defend” themselves. Based on an organization spokesperson, “the overwhelming majority of the claims contain renters whose arrests resulted from their failure to return rented automobiles for weeks previous their due date, in violation of the rental settlement and regardless of our repeated makes an attempt to speak with them in regards to the standing of the automobile.”