Getting your oil modified is usually pretty simple, nevertheless it became a nightmare for one buyer who took their automotive to Northside Honda in San Antonio.
In a Facebook put up seen by The Drive, Gabriel Rendon mentioned he took his automotive in for an oil change and dealership staff additionally advocate he change is brake and transmission fluid in addition to get a brand new battery.
Rendon allegedly instructed them he simply needed the oil change and would convey the automotive again in a few weeks to have the remainder of the work accomplished. However, the dealership reportedly ignored this and did every little thing. As a outcome, they allegedly requested for $480 as a substitute of the everyday $30 or $40 for an oil change.
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This, unsurprisingly, led to an argument which was settled when everybody agreed to reinstall the outdated battery and name it a day. While that’s an affordable compromise for a foul state of affairs, it seems at the least one dealership worker held a grudge.
As you’ll be able to see within the dashcam video, they drove Rendon’s automotive again to the service division the place the motive force had a fast dialogue with one other worker. During this, one in all them says “We gotta let this mother*cker sit an hour, because the guy’s a f*cking a**hole.”
Rendon says that’s precisely what occurred as they waited for practically an hour to get his automotive again. That’s far longer than it ought to take to swap out a battery and the prolonged delay prompted Rendon to examine the dashcam and uncover the dealership purposely punished him for his or her mistake.
Needless to say, customers should never be treated like that and it’s disappointing that at the least two folks knew what was occurring and neither did something about it. Now, the dealership is paying the worth because the story is getting loads of consideration.
Note: Video incorporates NSFW language
So went to Honda as we speak to get my oil change and whereas I used to be there, they let me know that they advocate I modify my transmission and brake fluid and that I wanted a brand new battery. ￼￼ I instructed them I had simply are available in for a oil change and mentioned I might come again in a pair weeks to get the remainder accomplished. Well seems they ended up doing every little thing and needed me to pay $480. I instructed them that I particularly mentioned to solely do the oil and after arguing for some time they ended up deciding to take the brand new battery again and put my outdated one again in. So they took my automotive to the again and I ended up ready for nearly an hour for them to place my outdated battery again and questioned why it took an hour to place my battery again. Well, for this reason. I made a decision to evaluation my sprint cam footage and that is what I captured. ￼By the best way this was at Northside Honda on San Pedro and 410￼
Posted by Gabriel Rendon on Saturday, August 22, 2020